This Privacy Policy explains how Chaise Group LLC, doing business as Oasis Treatment and IHC Associates, collects and protects information through our website: www.oasistreatment.com.
This page describes website privacy only.
Full patient privacy rights, notices, and consent forms are provided to clients through our electronic health record system.
Who We Are
Oasis Treatment and IHC Associates are healthcare programs operated by Chaise Group LLC.
We provide substance use disorder treatment, mental health services, medication-assisted treatment, outpatient programs, case management, peer services, telehealth, and related support services.
We are a healthcare provider subject to:
- HIPAA (federal health privacy law)
- 42 CFR Part 2 (extra protections for substance use treatment records)
- Oregon privacy laws
Information Collected Through Our Website
Contact Form
Our website includes a link to a secure contact form operated through our electronic health record provider (Ritten).
If you choose to complete that form, you may provide:
- name
- contact information
- insurance information
- basic service needs
This information is transmitted securely and handled according to healthcare privacy laws.
Please do not submit urgent or emergency information through the website.
If you are in crisis, call 911 or a crisis line.
Website Usage Information
Like most websites, we collect basic technical information such as:
- IP address
- browser type
- pages visited
- general location (city/state level)
We use Google Analytics to understand how people use our website and to improve it.
This helps us see things like how many visitors we have and which pages are most useful.
We do not use website analytics to identify someone as a patient.
Cookies
Our website uses standard cookies to:
- make the site work properly
- understand site traffic
- improve usability
You can disable cookies in your browser if you prefer.
How We Use Information
Information from our website may be used to:
- respond to inquiries
- help schedule services
- verify insurance
- improve our website
- meet legal requirements
If you become a client, information submitted through our secure systems becomes part of your health record.
Confidentiality of Treatment Information
Federal law provides strong protections for people seeking substance use treatment.
We will not confirm whether someone is a client or disclose treatment information without proper authorization, except where allowed or required by law.
Submitting a contact form does not authorize us to share your information with others.
Telehealth and Patient Portal
We may provide services through secure systems such as:
- telehealth platforms
- patient portal
- electronic forms
Links from our website to these systems are secure, but they have their own privacy and security protections.
Only participate in telehealth sessions from a private location.
Text, Email, and Phone Communication
We may contact clients by:
- phone
- text
- patient portal
These communications may include appointment reminders or service-related information.
Clients can discuss communication preferences during intake.
External Links
Our website may link to outside systems such as:
- patient portal
- telehealth services
- other resources
These systems have their own privacy policies.
Public Reviews and Social Media
If you post a public review or interact with us online, that interaction is public.
To protect privacy, we do not confirm whether someone is or was a client.
Security
We use reasonable safeguards to protect information shared through our systems.
However, no website transmission can be guaranteed 100% secure.
Minors
We provide mental health services to minors where allowed by law.
Specific privacy rights for minors and parents/guardians are explained in our client policies provided during intake.
Changes to This Policy
We may update this Privacy Policy from time to time.
The current version will always be posted on our website.
Contact Us
Privacy Officer
Chaise Group LLC
dba Oasis Treatment
dba IHC Associates
10117 SE Sunnyside Rd, F1217
Clackamas, OR 97015
Phone: 503-740-1971
Email: privacy@oasistreatment.com
Alternate Email: compliance@oasistreatment.com